Payment Methods
No deposit, no card held at booking. You pay the driver on the day of travel — card, cash or PayID — for the exact fare you were quoted.
Three Ways to Pay
All payment is due on the day of travel. Choose whichever suits you — tell the driver on the day, no need to decide at booking.
Card
EFTPOS available in every vehicle. Visa, Mastercard and Amex accepted, including international cards.
1.8% surcharge appliesCash
Payable directly to the driver on the day. Please have the fare ready — drivers carry limited change.
No surchargePayID
Bank transfer from your phone, cleared instantly. The cheapest option for you and for us.
No surchargeThe Fare Includes All of This
Tolls
M5, M8, WestConnex, Cross City Tunnel and the rest — already paid for inside your quoted fare.
GST
The advertised price is the price. Tax invoices are available on request for business travellers.
Airport access fees
Sydney Airport charges operators to enter the pickup zones. That cost is inside our fare, not added at the end.
Luggage, child seats & flight tracking
Loading assistance, fitted child seats and real-time flight monitoring are part of the service, never billable extras.
Charges That Can Apply
Everything below is quoted upfront when it applies. Nothing here is added after the trip without you knowing.
| Item | Charge | When it applies |
|---|---|---|
| Card surcharge | 1.8% | Card / EFTPOS payments only. Cash and PayID are surcharge-free. |
| Additional stops | Quoted at booking | When you add a second pickup or drop-off address. |
| Luggage trailer | Quoted at booking | Oversized loads with the People Mover or Mini Bus. |
| Extended waiting | May apply | Beyond 1 hour at T1, 40 minutes at T2/T3, or 10 minutes at a home or hotel. |
| Late cancellation | 50% of fare | If the booking is cancelled after the driver has arrived. |
Payment FAQ
When do I pay?
On the day of travel. Please pay the driver on the day using your preferred method — card, cash or PayID. No deposit is taken at booking and no card is held.
Is there a card surcharge?
Yes — EFTPOS is available and a 1.8% surcharge applies to card payments. Cash and PayID carry no surcharge.
Can I get a receipt or tax invoice?
Yes. Digital and QR receipts are available upon request — ask your driver on the day, or reply to your booking email and we will send a tax invoice.
Can my company be invoiced monthly instead?
Yes. Businesses that book regularly can move to account billing with monthly invoices and cost-centre references. See corporate accounts or email info@primeridershuttle.com.au.
Can I pay in advance?
If you prefer to settle before travel — common for gift bookings and for passengers arranging transport for someone else — call 0427 143 612 and we will arrange a PayID transfer.
Do you accept foreign cards?
Yes, our EFTPOS terminals accept international Visa, Mastercard and Amex. Your own bank may apply a foreign transaction fee, which is outside our control — PayID or cash avoids it.
See Your Fixed Fare First
Get your price before you commit — then pay the driver on the day, however you prefer.
✓ No deposit · ✓ Card, cash or PayID · ✓ QR receipts on request · ✓ Tolls & GST included